Not every piece of software needs to be updated all the time. The SaaS model is nothing but the result of GREED. Software companies have gotten along just fine letting people buy the software and then pay to upgrade when they CHOOSE to. There's no real REASON to upgrade and spend more money unless the software is no longer supported. Hence why Microsoft started the subscription bullsh*t. I have multiple license that weren't bought at the same time, and honestly there's not much difference between them. I still have many clients on Office 2010, and they won't be upgrading until there are no more security updates for it. There's absolutely NO REASON to pay EVERY SINGLE MONTH for this when they can just pay one time and be good for 10+ years. Most of my clients need Word, Excel, and Outlook. Unless my client is going to be using the ENTIRE Office suite, it just doesn't make sense financially. It's the same crap with Office 365, which is why I almost never sell it. If you walked into Home Depot and saw that you could only rent a lawn mower rather than buy one and to add insult to injury, renting it was only 10% less than buying it outright, wouldn't you be p*ssed? I sure would. Unless they're providing a server or something else that costs them money, charging monthly is nothing but a shameless cash grab. It will be a cold day in hell before I pay monthly for ANY software. $800 for a permanent license, or $600 per year UP FRONT! They can go jump in a lake. Teamviewer was always expensive, but worth it as it's a one-time purchase. They'll never be getting another cent from me. Turns out version 12 came out and before I could pay for the upgrade they switched over to full subscription here in the US. I figured the US version wasn't far behind. I bought Teamviewer 11 when I saw the UK version of it being offered as a subscription. And if anyone asks about Teamviewer, I'll just tell them, if you didn't already purchase a lifetime license, look elsewhere for a Remote Support Tool. And Teamviewer will never get another dime from me. Teamviewer, which I used to consider my partner-vendor in my business, has now become just another greedy service vendor. But if I want new versions, it's a never-ending subscription. And my Version 11 lifetime license didn't expire. I could upgrade to the latest version, and pay every year. And she confirmed that lifetime licenses were done. She was well aware of all my previous purchases. So I called and spoke with a Teamviewer Rep last week. Nope, it's time for the subscription model, where everybody pays, every quarter or every year. It's not enough to sell those lifetime license-holders yearly upgrades. It's not enough to sell lifetime licenses. ![]() ![]() I volunteered to upgrade to stay on the current release.īut Teamviewer, in their endless hunt for new revenue, has drunk their well dry. Upgrade to get a new button on the console-really Teamviewer? But I did upgrade, year after year, at a cost of roughly $500 for each upgrade. Even if the new release "features" became less and less significant. I loved Teamviewer, it was the foundation of my MSP business, and use it daily to support 120 active contract clients, and 3 times that number for as-needed pay-as-you-go clients. ![]() Where do I start? I started with Teamviewer 7 five years ago, and have upgraded to each new release through version 11, which is what I'm currently on.
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